Refund Policy

Our Refund Policy

Our fulfilment process begins immediately after an order is received, we will try our best to resolve your query, but if the order has already been processed, we may not be able to accommodate your request.

Please email (info@admvagency.co.za) or call us (+27 83 874 9530) immediately.

Class Cancellations

Any classes booked cannot be refunded if cancelled less than 48-hours prior to the scheduled class time. We understand that circumstances may change, and we encourage you to notify us as early as possible if you need to cancel your reservation. Your cooperation in this matter allows us to better accommodate other participants.

Online Packages

All packages purchased are non-refundable. Once a package is acquired, it cannot be returned or refunded under any circumstances. This policy helps us maintain the integrity of our pricing structure and ensures that we can continue to offer quality services to all members.

Talent Acquisition Costs

All costs related to talent acquisition, including but not limited to photoshoots, are non-refundable. Once these services have been scheduled or completed, any associated fees will not be returned, regardless of the circumstances.

General

By engaging our services, you acknowledge and accept this non-refundable policy. This ensures that we can maintain our commitment to providing excellent service and managing resources effectively.

If you have any questions or require further clarification regarding our refund policy, please feel free to reach out to our support team (info@admvagency.co.za). Thank you for your understanding and for choosing our services.